Shipping Policy

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Shipping Policy

Standard Shipping: All standard orders not qualifying for free shipping will ship via ground, and customers will be charged a flat rate of $10/order.  Most orders will arrive in 10-14 business days, depending on your location and the location of your fulfilling vendor. You will be contacted if your order may exceed the standard delivery time. 

 

Express, 2-Day Air, and Overnight Shipping: If you are interested in specialty shipping, we can offer express ground, 2-day air, and overnight options.  For these services, please contact customer service via email at customerservice@ampersand.com or by phone at (888)431-0927.

 

Orders over $50:  Above this rate, orders will receive free standard shipping, which travels by ground and will arrive within 10-14 business days. You will be contacted if your order may exceed the standard delivery time. 

 

Damaged or Lost Orders: Ampersand takes pride in providing you with excellent service, from purchase to delivery.  If your product arrives damaged, becomes lost in transit, or for any reason fails to meet your expectations, please contact us at customerservice@ampersand.com or by phone at (888)431-0927.  You can also review our return policy here.